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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

All orders are shipped USPS Priority Mail and generally will arrive within 3-5 business days.

During checkout you can create an account or checkout as a guest.

Unfortunately we can not change orders after they have been processed. We may be able to cancel your order if it has not been fulfilled for shipping yet.

You’ll receive an email with tracking information attached to it.

We do not store your credit card information.

For residents of Florida we are required to collect sales tax.

We only support shipping to the Continental United States.

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If you need to swap an item

Returns and Exchanges

If for any reason you’re not pleased with your product you may ship your product back to us and receive a replacement product or full refund. 

Please contact our team at sales@natures-lifestyle.com and we’ll be happy to rectify the problem.

Please provide the tracking id and a photo of the damaged product and shipping container and we will work to replace your product.

You will receive this information in the authorization email.

contact us at customercare@natures-lifestyle.com

Contact us immediately so that we can cancel the order. If the order has already been fulfilled we may not be able to stop delivery.

If an order has not been fulfilled.

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On all orders above $50

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